Delivering infinite solutions.
With changes in the way today’s car buyer makes purchasing decisions, our digital solutions division create engaging and relevant relationships throughout the customer lifecycle, ultimately enhancing the car dealership’s sales opportunities but also improving customer experience.
This business has evolved significantly and so has our offering, from handling ‘Customer Red Alerts’ to managing the overall ‘Customer Experience’ for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.
The MotorOne CX name is an abbreviated tag for Customer Experience, and when combined, our brandmark symbolises the infinite loop of the entire customer journey from attracting, acquiring, engaging, retaining, and maintaining customers. This offers a visual representation of the relationship that the CX solutions play in providing the empowered car buying customer the ultimate customer experience.